Return Policy

Only Flights Aviation is committed to providing excellent service and customer satisfaction. This Return Policy outlines our procedures for returns, exchanges, and refunds for our clothing products. By engaging with our services, you agree to the terms outlined in this policy.

Product Returns

For clothing and merchandise sold by Only Flights Aviation:

• Returns must be initiated within 30 days of purchase.
• Items must be in original condition with all packaging and documentation.
• Custom or personalized items are not eligible for return.

Refund Processing

Refunds will be processed as follows:

• Refunds will be issued to the original payment method (credit or debit card) within 5-10 business days.
• Credit card refunds may take 1-2 billing cycles to appear on your statement.
• Processing fees may be deducted from refunds for certain payment methods.

Exchanges

We offer exchanges for products of equal or greater value:

• Exchanges must be requested within 30 days of purchase.
• Items must be in original condition with all packaging.
• Price differences will be handled through additional payment or refund.
• Shipping costs for exchanges are the responsibility of the customer unless the exchange is due to our error.

Damaged or Defective Items

If you receive damaged or defective items:

• Contact us immediately upon receipt of damaged or defective items.
• We will arrange for return shipping at no cost to you.
• Full refunds or replacements will be provided for damaged or defective items.
• Photographic evidence may be required for damage claims.

Non-Refundable Items

The following items are generally non-refundable:

• Custom or personalized clothing items.
• Items that have been worn, washed, or damaged by the customer.
• Digital products and software licenses once activated.

Special Circumstances

We understand that special circumstances may arise. We will work with you to find appropriate solutions for damaged or defective items received, or other circumstances beyond your control that affect your order.

How to Initiate a Return or Refund

To initiate a return or request a refund:

• Contact us by email with your order number and reason for return.
• We will provide return shipping instructions and authorization.
• Keep all receipts and documentation related to your purchase.

Changes to This Return Policy

We may update this Return Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes indicates your acceptance of the updated Return Policy.

Contact Us

If you have any questions about this Return Policy or need to initiate a return or refund, please contact us at:

• Email:onlyflightsavi@gmail.com